Your submission of personal information through the store is governed by our Privacy Policy. When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address. When you browse our store, we also automatically receive your computer’s internet protocol (IP) address, browser, operating system and URL data in order to provide us with information that helps us to improve our online experience and marketing. With your permission, we may send you emails about our store, new products and other updates. When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only. If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no. If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at info@dr-wills.com or mailing us at: 46, High Street, Gosforth, Newcastle upon Tyne, NE3 1LX . We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service. 

Shopify 

Our store is hosted on Shopify. They provide us with the online e-commerce platform that allows us to sell our products and services to you. Your data is stored through Shopify’s data storage, databases and the general Shopify application. They store your data on a secure server behind a firewall. 

Payment 

Payments on our site are processed using Shopify Payments, a secure and trusted online payment gateway. Shopify Payments has been audited by a PCI-certified auditor, and is certified to PCI Service Provider Level 1. This is the most stringent level of certification available. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted. All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers. For more insight, you may also want to read Shopify's Terms of Service and Privacy Statement. 

Security 

We take all reasonable steps to protect your personal details. However, we cannot guarantee the security of any data you disclose on-line. You accept the inherent security risks of providing information and dealing on-line over the Internet and will not hold us responsible for any breach of security unless this is due to our negligence or wilful default. 

Cookies 

We use cookies to improve your experience of our site. A cookie is a small file that is downloaded onto your computer when you visit a website. It allows us to recognise and tailor our site to you and it won’t harm your computer. If you prefer, you can restrict, block or delete cookies by changing your browser settings but that may mean that you won’t be able to add and buy products from our store. If you want to do this please check the help section of your browser (or your settings on a smart phone) to learn how to change your preferences. 

The website uses cookies to help keep track of items you put in your shopping cart including when you have abandoned your cart and this information is used to determine when to send cart reminder messages via email or SMS. These communications will only be sent if you have provided consent to be contacted. The above excludes text messaging originator opt-in data and consent; this information will not be shared with any third parties. 

Copyright 

This site and our work and products within it are copyright of Doctor Will’s Ltd. No part of the site or its content may be reproduced or distributed without our written permission. 

Contact Us 

Questions about our Privacy Policy should be sent to us at info@dr-wills.com or by mailing us at: info@dr-wills.com or mailing us at: 46, High Street, Gosforth, Newcastle upon Tyne, NE3 1LX